◆ Ericssonw21
Contact us
This page explains how to reach the Ericssonw21 team. Whether you have spotted an outdated bonus term, have a question about our reviews of online casinos for Australian players, or want to discuss a partnership, writing to the right address helps us route your message to the right person. A member of the team reads every message.
Editorial and corrections
Write to editor@ericssonw21.com. Include the page link, the exact sentence you believe is wrong, the correct information, and a source or screenshot if you have one.
editor@ericssonw21.com
General questions
Use info@ericssonw21.com for questions about the site, the nine brands we compare or how to read a review. Tell us which page you were on and what you were trying to find.
info@ericssonw21.com
Partnerships and advertising
Contact partners@ericssonw21.com with your company name, the brand involved and what you are proposing. Partnership discussions never influence our rankings or review scores.
partners@ericssonw21.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a dispute against a casino?+
We are an independent review site, not an operator or regulator, so we cannot access your account or force a payout. Contact the casino's support team first and keep records of every exchange. You can still tell us at editor@ericssonw21.com, because repeated complaints may affect how we assess that brand.
How quickly will I get a reply?+
We reply as soon as we reasonably can on working days. Correction reports come first, especially where wrong information could affect a player's money, such as withdrawal limits or wagering terms. General questions follow, and partnership enquiries may take a little longer.
I am worried about my gambling. Who should I contact?+
Please reach out to Gambling Help Online, a free and confidential Australian service available around the clock by phone or online chat. You can also use BetStop, the national self-exclusion register, to block yourself from licensed Australian wagering providers. Talking to someone early can make a real difference.
Can I suggest a casino for review?+
Yes. Send the brand name and a short note on why you think it deserves a look to info@ericssonw21.com. We currently compare nine brands. Any new site goes through the same full methodology before it can appear in our comparison, and a suggestion does not guarantee inclusion.