◆ Corrections & updates

Corrections & updates

Any review site that compares casinos will get something wrong eventually. Terms change overnight, payment options are added or dropped, and people make mistakes. We think the honest response is to show how errors are handled rather than pretend they never happen. This page explains what we treat as a correction, how you can report one, and what our editors do once a report reaches them, so you can judge our work on the record.

What counts as a correction

A correction is any change that fixes information a reader could rely on when choosing where to play: bonus terms, wagering rules, withdrawal limits, payment methods, licence details, support hours or safer gambling tools. These are logged and noted on the page. A cosmetic edit, such as fixing a typo, tidying a sentence or swapping a screenshot without changing meaning, is made quietly and not flagged.

• A review lists the wrong wagering requirement for a welcome bonus after the casino quietly changed its terms.
• A payment section says a brand supports PayID or a specific e-wallet for withdrawals when it only accepts it for deposits.
• The licensing details name the wrong regulator or an outdated licence holder for one of the casinos we compare.
• A review states that live chat runs around the clock when support is actually only available during set hours.

How to report an error

• The exact page address and the sentence or section you believe is wrong.
• What you think the correct information is and where you found it, such as the casino's terms page or a support chat.
• A screenshot or copy of the relevant text, with the date you saw it.
• Whether you are a player, an operator representative or have any other connection to the brand, so we can weigh the report fairly.

editor@ericssonw21.com · Contact us

What happens next

1. An editor logs the report and checks the claim against the casino's current terms and our own testing notes.
2. Where needed, we recheck the site directly, for example by contacting support or reviewing the cashier.
3. If the report is confirmed, the review is updated and a dated note describing the fix is added to the page.
4. We reply to the person who reported it with the outcome, including our reasons if we decided no change was needed.

How reviews get updated

When a correction is confirmed, the editor responsible updates the review, records the date of the change and adds a short note explaining what was fixed. If the error affects how a brand compares with the others among the 9 we cover, Daniel Whitford reviews the ranking again before it goes live. Larger changes, such as a new owner or altered withdrawal rules, trigger a fresh hands-on check of the site rather than a simple text edit.